Privacy Policy

Rose Medicare Pvt. Ltd. ("Rose Medicare", "we", "us") operates the website at rosemedicare.com. This policy explains what personal information we collect through this website, why we collect it, and what rights you have over it. We handle personal data in line with India's Digital Personal Data Protection Act, 2023.

What we collect

We only collect what you actively give us. When you submit our contact form, we collect the name, email address, phone number and message you enter. We do not require you to create an account, and we do not collect payment information through this website.

Our web server keeps standard technical logs, which may include your IP address, browser type and the pages requested. These are used for security and troubleshooting only.

Why we collect it

We use the information you submit for a single purpose: to respond to your enquiry about diagnostic equipment, pricing, servicing or support. We do not use it for automated decision-making or profiling.

Cookies

This website uses one strictly necessary cookie, which is only set if you log in to the administrator panel. It keeps you signed in and is deleted when your session ends. We do not use advertising or cross-site tracking cookies.

Sharing

We do not sell, rent or trade your personal information. We do not share it with third parties for marketing. Information may be visible to our hosting provider purely as a function of operating the website, and may be disclosed if we are legally required to do so.

How long we keep it

Contact enquiries are retained for up to 24 months so we can follow up on quotations and service history, after which they are deleted unless you have become a customer and we need the record for legitimate business or statutory purposes.

Your rights

You may ask us to confirm what personal data we hold about you, correct anything inaccurate, or delete it entirely. To make a request, email office@rosemedicare.com or write to us at the address below. We will respond within 30 days.

Security

The site is served over HTTPS. Administrator passwords are stored using salted scrypt hashing, never in plain text. Access to submitted enquiries is restricted to authorised staff.

Contact us

Rose Medicare Pvt. Ltd.
1, Vivekanand Marg, Opp: A.N. College, Boring Road, Patna, Bihar 800013, India
Email: office@rosemedicare.com
Phone: +91 9334-467067

Changes

If we change this policy we will update the date at the top of this page. Material changes will be noted clearly.